Returns & Exchanges

At Autel Online Shop, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. If your new look isn't the perfect fit, our streamlined process ensures a quick and easy exchange or refund.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals are intact.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing